Communication & Direct Support

Get in Touch.

Have questions about an active escrow vault, security reporting, technical integration, or partnership proposals? Connect directly with the Baxis team.

Direct Channels

Reach the founder or official protocol department handles.

Founder & Lead Builder

Blossom Olusegun

Direct channel for protocol architecture, core philosophy, and strategic feedback.

Official Protocol Handles

Baxis Protocol

Official department contacts for support, security disclosures, and public repositories.

When to Reach Out

General Support

Assistance with escrow creation, deposit checks, or navigation inquiries.

support@baxis.io

Security Reports

Encrypted smart contract vulnerability disclosures directly to security team.

security@baxis.io

Partnerships

Integration proposals for DAOs, platforms, and Web3 developer tools.

partnerships@baxis.io

General Questions

Media inquiries, press coverage, or general brand questions.

hello@baxis.io

Send Us a Message

Submit your message below for direct routing to the appropriate department.

Support FAQs & SLA

Where can I report a bug?

Technical software bugs can be submitted via the contact form above under "Technical Support" or opened as an issue on our GitHub repository.

How do security disclosures work?

Security researchers should email security@baxis.io directly with reproduction steps. Reports are acknowledged within 12 hours.

How do partnership inquiries work?

We collaborate with DAOs, freelancing networks, and Web3 tool builders seeking non-custodial escrow integrations.

What is the response time for support?

General support tickets are addressed within 24 hours. Critical security vulnerability disclosures receive priority response within 12 hours.

General Support

Standard inquiries & escrow vault help

Within 24 Hours

Security Reports

Vulnerability reports & disclosures

Within 12 Hours

Partnerships

Integrations & DAO collaborations

1 – 2 Business Days

Build Safely with Baxis.

Start creating secure, non-custodial escrow agreements today.

Create an Escrow Vault